Get advice from 111 or ask for an urgent GP appointment if:

• you need urgent help for your mental health

Get help from 111 online or call 111 and select the mental health option.

Call 999 or go to A&E now if:

• someone's life is at risk – for example, they have seriously injured themselves or taken an overdose
• you do not feel you can keep yourself or someone else safe

A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone's time.

Call: 999 

These services offer confidential support from trained volunteers. You can talk about anything that's troubling you, no matter how difficult:

• Call 116 123 to talk to Samaritans, or email: jo@samaritans.org for a reply within 24 hours
• Text "SHOUT" to 85258 to contact the Shout Crisis Text Line, or text "YM" if you're under 19

Other Support Services. 

Making a safety plan

If you struggle with suicidal thoughts or are supporting someone else, it may help to make a safety plan to use if you need it:

• the Staying Safe website provides information on how to make a safety plan, including video tutorials and online templates to guide you through the process
• the mental health charity Mind also provides information on planning for a mental health crisis

If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10pm every day).

National Suicide Prevention Helpline UK

Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 587 0800 (6pm to midnight every day). If you're unable to connect to the main number you can call 0800 689 0880.

Campaign Against Living Miserably (CALM) 

You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you're affected by suicide or suicidal thoughts. Or if you prefer not to speak on the phone, you could try the CALM webchat service.

Shout 

If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.

Papyrus HOPELINEUK

If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (24 hours, 7 days a week), email pat@papyrus-uk.org or text 07786 209 697.

Switchboard 

If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.

• Some organisations are required to make reasonable adjustments for people with disabilities, which could include providing other forms of communication. See our guide to disability discrimination for more information.
• If you have difficulty hearing or speaking, it might help to use the Next Generation Text Service (NGTS) Typetalk/Text Relay app on a mobile device or computer.
• If you need a translator or British Sign Language (BSL) interpreter, you could ask the organisation if they provide a translation service and if it costs anything to use.